Security and data

How your data is handled.

In plain words: where your information lives, who can reach it, what happens when something fails, and how you take it all back.

The agent works in your own tools

An agent works inside the tools you already use (your email, WhatsApp Business, your calendar, your shop) through access you grant to it. You can withdraw that access at any time from each tool's own settings.

Credentials are not in the agent's code

The keys an agent uses to reach your tools are kept in our automation platform (n8n Cloud), not written into the agent itself.

AI models

To read a message or draft a reply, an agent sends the text of the task at hand to an AI model provider (OpenAI or Anthropic). It sends what the task needs, not your whole inbox.

A person decides what matters

Anything public, sent in bulk, involving money or health, or that the agent is not sure about, waits for a person's approval. You choose where that line sits.

When something fails

If a step fails, the agent stops and a person is told. It does not guess, and it does not send something half done.

GDPR, without the badge

For your customers' data you stay responsible (the controller); Nara Intelligences acts only on your instructions (the processor), and we put that in writing before an agent starts.

Taking it back

When you stop, we remove the agent's access and delete what it stored for you. You can ask us for a copy before that, or ask us to delete anything at any time.