Nara Intelligences

Shop

Your shop answers “where is my order?” by itself.

Order questions answered with the real status, stock alerts before best sellers run out, and supplier catalogues ready to import.

Tell us a task

  • The same delivery question arrives every day
  • Best sellers sell out before anyone notices
  • Supplier catalogues arrive in a different format each time

How a shop hands its order questions to an agent

  1. Start with order questions: the agent finds the order and replies with the real status and tracking.
  2. Lost, damaged or refund cases come to you.
  3. Then stock: a morning list of what is under its minimum.
  4. Then catalogues: each supplier file turned into your import format for you to approve.

Recipe library

Shop

Low-stock alerts

Best sellers sell out before anyone notices.

  1. Checks the stock levels in the shop every morning
  2. Lists products under the minimum you set for each
  3. Posts the list in your team channel with the supplier for each product
  4. You decide what to reorder and how much You decide

Connects to: Shopify, Slack

Work out the hours this takes you →

Shop

Where is my order? questions

The same question about delivery arrives every day.

  1. Reads the customer's email and finds the order by number or email address
  2. Replies with the real status and tracking link from the shop
  3. Asks for the order number when it cannot find the order
  4. Passes lost, damaged or refund cases to you You decide

Connects to: Shopify, Gmail

Work out the hours this takes you →

Shop

Supplier catalogue into shop products

New supplier catalogues arrive as spreadsheets that must be reformatted by hand.

  1. Reads the supplier's spreadsheet or price list
  2. Converts it to the shop's import format with names, SKUs and prices
  3. Marks items that are new, changed or missing images
  4. You check the file and approve the import You decide

Connects to: Microsoft Excel (OneDrive), Shopify · Done by the Catalogue Agent

Work out the hours this takes you →

Shop

Replies to shop reviews

Reviews of the shop go unanswered and put off new customers.

  1. Reads each new Google review of the shop
  2. Drafts a reply in the shop's tone, thanking and mentioning the product or service
  3. You approve the replies to positive reviews, all at once if you like You decide
  4. Publishes each reply once you have approved it
  5. Holds complaints about orders or returns for you to handle You decide

Connects to: Google Business Profile · Done by the Reviews Agent

Work out the hours this takes you →

Shop

Weekly market and competitor report

Keeping an eye on competitors and brands is done only when there is time.

  1. Checks each week the brands, competitor shops and accounts you follow
  2. Notes new products, price changes and what is getting attention
  3. Writes a one-page report and emails it to you
  4. You decide what is worth acting on You decide

Connects to: Google Sheets, Gmail · Done by the Trends Agent

Work out the hours this takes you →

Shop

Finding and contacting wholesale buyers

Looking for new shops to stock your products never gets time.

  1. Finds shops and businesses that fit the profile you describe
  2. Keeps only those you are allowed to contact, and drafts a short first message for each
  3. You review the list and the messages, and approve who gets contacted You decide
  4. Sends the approved messages and follows up once if nobody replies, logging everything in the CRM

Connects to: HubSpot, Gmail · Done by the Sales Agent

Work out the hours this takes you →

Your own case

Your Monday report →